Welcome Bonus
150% up to $600

400 Free Spins across 3 deposits

Wagering
40× bonus
Min deposit
$20
Max bet
$5 per spin
Max win
Unlimited

Contact 1go Casino

If you need help with your 1go Casino account or have a question about our services, contact the support team at support@1gocasino.wtf. Please provide enough information for the team to understand your request and assist you efficiently.

1go Casino holds a licence from the Curaçao Gaming Authority under Licence No. OGL/2024/169/0146, issued 28 October 2024, and operates under GALAKTIKA N.V., registered in Curaçao.

  1. OperatorGALAKTIKA N.V.
  2. Established2024
  3. Game Library9,000+ titles from 115 providers
  4. Payment Methods36 options incl. Visa, crypto, Apple Pay

How to get in touch

For assistance by email, write to support@1gocasino.wtf. Support usually replies within 24 hours, although response times may vary depending on the nature and complexity of your request. Sending complete and accurate information can help the team review your enquiry faster.

When contacting support, include your account email address or username, a short description of the issue, and screenshots if relevant. Do not include your password or other sensitive security information in your message. If your question concerns a transaction, include any available reference details without sharing full payment credentials.

Common reasons to contact support

  • Account access, profile details and verification questions
  • Deposit, withdrawal or payment-related enquiries
  • Questions about bonus terms and conditions
  • Technical problems with the website, account or games
  • Responsible gambling requests, including help with account controls or taking a break

Please send one clear message for each issue where possible. If you are following up on an existing enquiry, reply to the same email thread so the relevant information remains together. The support team will review your request and provide guidance based on the information available.