- OperatorGALAKTIKA N.V.
- Established2024
- Game Library9,000+ titles from 115 providers
- Payment Methods36 options incl. Visa, crypto, Apple Pay
How long does a 1go Casino withdrawal take?
Standard withdrawals are processed within 24 hours after the request is received. Crypto withdrawals are processed within minutes, making them the quickest option described for the brand.
The 24-hour period refers to the processing of the request. Before submitting, check that your account has passed verification and that the selected payment method matches the one used for your deposit. That helps keep the request aligned with the payout rules.
Crypto requests are handled within minutes
If you choose a supported crypto route, 1go Casino processes crypto withdrawals within minutes. The transaction still needs to follow the account verification and payment-method rules.
Ready to check your payout route?
Sign in, review the method available for your account and check the amount before you confirm the request.
Withdrawal limits: currency caps and VIP levels
Your maximum payout depends on the currency used and, for daily withdrawals, your VIP level. The figures below set out the stated currency limits. The Brazilian real limit also has a separate weekly ceiling.
| Currency | Published limit |
|---|---|
| EUR | €4,000 per day; €125,000 per month |
| USD | $4,000 per day; $125,000 per month |
| NOK | 40,000 NOK per day; 700,000 NOK per month |
| CAD | C$6,000 per day; C$187,500 per month |
| BRL | R$20,000 per day; R$625,000 per month; R$21,800 per week |
| CLP | 3,200,000 CLP per day; 125,000,000 CLP per month |
| JPY | 18,750 JPY per month |
| KZT | 1,600,000 KZT per day; 25,000,000 KZT per month |
| NZD | NZ$6,000 per day; NZ$187,500 per month |
| PLN | 16,000 PLN per day; 300,000 PLN per month |
| RUB | 500,000 RUB per day; 5,000,000 RUB per month |
| ZAR | 80,000 ZAR per day; 1,875,000 ZAR per month |
For an Australian player, check the currency and amount shown in the cashier before confirming. The applicable figure can depend on the currency selected and your VIP status.
| VIP level | Daily withdrawal limit |
|---|---|
| START | $4,000 |
| READY | $4,000 |
| STEADY | $10,000 |
| GO | No daily limit |
GO members also receive unlimited fast withdrawals. Crypto withdrawals have a separate ceiling of $1,000,000, regardless of VIP status. There is no win limit.
What verification documents do you need for a payout?
The account must be verified before a withdrawal is processed. The required KYC documents are a copy of an identity document, such as a passport or ID card, and a copy of the payment card used.
A withdrawal above $1,250 may require additional verification. Separately, a deposit over $2,000 can trigger an identity check or a source-of-funds confirmation. These checks are part of the payment process, so it is sensible to have the documents ready before requesting a larger payout.
- Prepare a passport or ID card copy.
- Prepare a copy of the payment card used for the deposit.
- Make sure the account has completed verification before submitting the withdrawal.
- Keep supporting information available if a request above $1,250 receives an additional verification step.
Prepare your documents before you cash out
Having the identity and payment-card copies ready can make the verification part of the payout process more straightforward.
Which payment method must you use for a withdrawal?
The withdrawal must use the same payment method used for the deposit. So, if you funded the account with a card, select that card for the payout where it is available. The cashier shows the current route and amount that can be requested for your method.
The brand accepts 36 deposit methods, including Visa, Mastercard, Maestro, Skrill, Neteller, Apple Pay, Google Pay, AstroPay, online bank transfer and bank transfer. Crypto choices include Bitcoin, Ethereum, Dogecoin and USDT, among others.
No fees or commissions are charged on deposits or withdrawals. That means the brand does not add a separate deposit or payout fee to the transaction.
| Point to check | Rule |
|---|---|
| Withdrawal route | Use the same payment method used for the deposit |
| Fees | No fees or commissions on deposits or withdrawals |
| Crypto processing | Processed within minutes |
| Verification | The account must be verified before the withdrawal is processed |
Check wagering conditions before requesting a payout
If your balance includes promotional funds, complete the relevant wagering condition before requesting a withdrawal. The first-deposit welcome bonus uses 40× wagering on the bonus, with a $5 maximum bet per spin while the bonus is active.
Slots count fully towards wagering, table games contribute at a lower rate and jackpot games contribute 0%. If you used the Promo Code 50EXCL for the No Deposit Bonus, winnings from those 50 free spins carry a 35× wagering requirement.
A promotional balance can have its own payout conditions
Check whether the amount you want to withdraw includes bonus winnings, then confirm the relevant wagering requirement has been met. This is especially important when switching between slots, table games and jackpot games.
How to request a withdrawal step by step
The process is simple, but the order matters. Complete the account checks first, then choose the same method used to fund the account and request an amount within the applicable limit.
Have your passport or ID card copy and payment-card copy ready, and make sure the account is verified before you request the payout.
Use your usual Login method, then open the withdrawal area from the account.
Select the same card, wallet, bank route or crypto method used for the deposit.
Check the currency, VIP level and relevant daily or monthly limit before confirming the amount.
Send the withdrawal request and allow up to 24 hours for standard processing. Crypto requests are processed within minutes.
If the requested amount is above $1,250, be ready for an additional verification step. For a larger deposit history, remember that deposits over $2,000 can lead to identity or source-of-funds checks.
Where can you get help with a withdrawal?
Casino 1go offers 24/7 live chat, plus email and phone support. Customer support is available in English, French, German, Russian and Spanish, while live chat is available in English and Russian.
For a payout question, have the withdrawal amount, payment method and verification status to hand. That gives support the useful details straight away without sharing more personal information than needed.
There is also a self-exclusion option for players who want to take a break from gambling. Real-money play carries financial risk, so only request amounts that fit your own entertainment budget.
Want to review your payout details?
Check the withdrawal method, currency limit and verification status before you submit a request.
Withdrawal: your questions
How long does a standard 1go Casino withdrawal take?
Standard withdrawals are processed within 24 hours after the request is received. Crypto withdrawals are processed within minutes.
Does 1go Casino charge withdrawal fees?
No. The brand charges no fees or commissions on withdrawals.
Which documents are needed before a withdrawal is processed?
You need an identity document copy, such as a passport or ID card, plus a copy of the payment card used. Your account must be verified before the withdrawal is processed.
Can I withdraw using a different method from my deposit?
Withdrawals must use the same payment method used for the deposit. Check the cashier for the method available to your account.
What happens when a withdrawal is above $1,250?
Withdrawals exceeding $1,250 may require additional verification. Have your identity and payment details ready if that extra check is requested.
What is the daily withdrawal limit for the VIP levels?
START and READY have a $4,000 daily limit, STEADY has a $10,000 daily limit and GO has no daily limit. The currency-based monthly limits still need to be checked for the selected currency.
What is the crypto withdrawal limit?
The crypto withdrawal ceiling is $1,000,000, regardless of VIP status.
